What Information We Collect and Why
When you register an account, we collect your name, contact details, and identity verification documents needed to confirm eligibility under local law. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, we record the transaction reference, amount and wallet number associated with that
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payment — this is required to process your funds correctly and resolve any payment queries. We also collect device and session data: your IP address, browser type, and the pages you visit during a session. This helps us detect unusual login activity and keep your account
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secure. We do not sell your personal data to third parties. Payment processor data — such as your JazzCash or Easypaisa mobile number — is shared only with the payment provider to complete the transaction, and only for that purpose. Any data shared with third-party providers
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is governed by their own privacy terms, and we work only with processors who meet adequate data security standards. We retain your account data for as long as your account remains active and for a period after closure as required by applicable legal obligations. You can
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request a summary of the data we hold on your account by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.